Shipping policies are set by our shipping company, vinoshipper, and UPS.
Any shipments that are sent back are subject to a fee equal to the shipping cost that was paid to get to your destination.
For example: If it costs $20 to ship to you, you will incure a $20 return fee. You will then need to pay the re-shipping fee.
We ship in boxes for 2, 4, 3, 6 and 12 bottle boxes.
If you prefer to pick up your wine at our tasting room, please choose the "Pick Up" option when you checkout.
Hot Weather Advisory
During periods of hot weather (90 degrees or above), we will not ship wine orders in order to preserve the quality of the wine and ensure that it arrives to you in premium condition. Your wine order will be held and shipments will resume as soon as the weather becomes cooler.
Warning
Drinking distilled spirits, beer, coolers, wine, and other alcoholic beverages may increase cancer risk, and during pregnancy can cause birth defects.
This warning is required by the State of California based on Proposition 65.
Privacy Policy
At Volatus, we are committed to protecting your privacy. All order information is encrypted to ensure maximum security. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, Volatus has in place appropriate physical and managerial procedures to safeguard the information we collect. Volatus will not sell, rent, or lease your personally identifiable information to third parties.
Volatus Wine Text Messaging Privacy Policy Addendum
Introduction
This Text Message Text Messaging Privacy Policy Addendum is a legal agreement between Volatus Wine ("Volatus Wine", "Company", "we", "our", or "us") and you that supplements our Privacy Policy, available from https://app.redchirp.com/app/public/legal, by specifically describing our privacy practices in connection with your use of our SMS messaging program (the "Platform"). In the event of any conflict between the Text Messaging Privacy Policy Addendum and the Privacy Policy in relation to the subject matter provided herein, the Text Messaging Privacy Policy Addendum shall take precedent.
Terms
Under no circumstances will Volatus Wine sell or share your name, mobile telephone number, or other personal information with third-parties or affiliates for marketing or promotional purposes.
Under no circumstances will Volatus Wine purchase or use your name and mobile telephone number collected from third parties.
You can cancel the SMS service at any time. Just text "STOP" to the number or short code that sent you the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Carriers are not liable for delayed or undelivered messages.
You will receive messages with info, promotions, and offers to the number(s) you have provided, including use of an automated system.
Message frequency varies.
As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding our terms and conditions, please click here to read our terms and conditions.
Contact Us
If you have any questions or feedback relating to these Text Messaging Privacy Policy Addendum, or need any help, please contact us via email at readyroom@volatus.wine.
You may also text HELP for help at any time.
Volatus Wine Text Messaging Terms and Conditions Addendum
Introduction
These Text Messaging Terms and Conditions Addendum ("Text Messaging Terms Addendum") is a legal agreement between Volatus Wine ("Volatus Wine", "we", "us", "our") and you that supplements the Volatus Wine terms and conditions (the “Terms”, available from https://app.redchirp.com/app/public/legal), by specifically providing the terms and conditions applicable to your use of our SMS messaging program (the "Platform"). In the event of any conflict between the Text Messaging Terms Addendum and the Terms in relation to the subject matter provided herein, the Text Messaging Terms Addendum shall take precedent.
Platform
You can cancel the SMS service at any time. Just text "STOP" to the number or short code that sent you the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Carriers are not liable for delayed or undelivered messages.
You will receive messages with info, promotions, and offers to the number(s) you have provided, including use of an automated system.
Message frequency varies.
As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please click here to read our privacy policy.
Contact Us
If you have any questions or feedback relating to these Text Messaging Terms Addendum, or need any help, please contact us via email at readyroom@volatus.wine.
You may also text HELP for help at any time.